Terms & Conditions

Welcome to Holooz.com. These Terms & Conditions (“Terms”) govern your access to and use of our website and services. By accessing, browsing, or placing an order on Holooz.com, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our site.

1. General Overview

Holooz.com is operated by [Company Name, if any], located at:
House Number 405, Level 3, Popular Tower 82, Laboratory Road (Coffee House Goli, Opposite Multiplan Center), Elephant Road, Dhaka-1205, Bangladesh
📞 Phone: +8801731627628
✉️ Email: support@holooz.com

These Terms apply to all users, including browsers, vendors, customers, merchants, and contributors of content.

2. Use of the Website

You agree to:

• Use the website only for lawful purposes
• Not misuse the website by introducing viruses, malware, or engaging in data mining
• Not attempt to gain unauthorized access to Holooz.com servers or user data
• Provide accurate personal information for orders, including shipping and contact details

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we suspect a violation of these Terms.

3. Product Information

We strive to ensure that all product descriptions, prices, and images are accurate. However:

• Prices and availability are subject to change without notice
• Product colors may vary slightly due to screen settings and photography
• We reserve the right to limit quantities of any product or service offered

All purchases are subject to availability and confirmation of the order price.

4. Pricing & Payments

Prices listed on Holooz.com are in Bangladeshi Taka (BDT) and inclusive of VAT (if applicable). We accept the following payment methods:

• Cash on Delivery (COD)
• bKash
• Nagad
• Bank Transfer

We reserve the right to cancel any order if payment is not successfully received or verified.

5. Shipping & Delivery

We deliver nationwide in Bangladesh. Delivery times typically range from:

• 1–3 business days in Dhaka
• 3–5 business days outside Dhaka

Shipping charges and estimated delivery timelines are displayed during checkout. We are not responsible for delays caused by third-party couriers or unforeseen circumstances.

6. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information. In summary:

• Return requests must be made within 3 days of receiving the product
• Products must be unused and in original packaging
• Refunds are processed within 5–7 business days upon approval
• Certain items are non-returnable (e.g., personal care products, clearance items)

7. Intellectual Property

All content on Holooz.com including text, graphics, logos, product images, and website design is the property of Holooz.com or its partners and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, or modify any part of the website without our written consent.

8. User Content & Reviews

By submitting reviews, feedback, or any other content, you grant Holooz.com the right to use, reproduce, and display that content for promotional purposes. We reserve the right to remove or edit user content that is offensive, misleading, or violates any laws.

9. External Links

Our website may contain links to third-party websites. Holooz.com is not responsible for the content, privacy practices, or security of those external sites.

10. Limitation of Liability

Holooz.com is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services. This includes but is not limited to loss of profits, data, or goodwill.

11. Termination

We reserve the right to terminate or suspend access to our website or services immediately, without prior notice, for conduct that violates these Terms or is harmful to other users or us.

12. Changes to Terms & Conditions

Holooz.com reserves the right to update or modify these Terms at any time. Changes will be effective upon posting on this page. Continued use of the website constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the People’s Republic of Bangladesh. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.

14. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Holooz.com
📍 House Number 405, Level 3, Popular Tower 82, Laboratory Road (Coffee House Goli, Opposite Multiplan Center), Elephant Road, Dhaka-1205
📞 +8801731627628
✉️ support@holooz.com